Customer support executive jobs (Remote)
Job description:
Handle customer queries via email and phone, resolve issues, and provide excellent service.
Eligibility:
Good communication skills and basic computer knowledge.
Salary:
25000-35000 per month
Key responsibilities:
1. Responding to customer inquiries via email, phone and live chat.
2. Providing accurate information about products and services.
3. Resolving customer complaints by troubleshooting issues.
4. Maintaing customer records in the company's CRM system.
5. Ensuring customer satisfaction and manitaing service quality standards.
Eligibility:
1. Educational qualification:
Bachelor's of degree preferred but not mandatory.
2. Experience:
Prior customer support experience is an advantage but freshers can apply.
Skills:
1. Excellent verbal and written communication skills.
2. Problem solving skills and critical thinking abilities.
3. Basic knowledge of CRM tools.
4. Ability to handle multiple queries simultaneously.
Work environment:
1. Fully remote position.
2. Flexible working hours depending on company policies.
3. Requires a stable internet connection and a quiet home office setup.
Salary rang:
Typically ranges from 25000 to 40000 per month depending on experience.
Benefits of the role:
1. Opportunity to work from home.
2. Flexible working hours.
3. Career growth opportunities in customer support and related fields.
Advantages:
1. Better work life balence
2. No daily commute, saving time and money.
3. Ability to work for global campanies.
4. Professional experiences.
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